Time Frames
The ability to create time- or day-blocks for call routing. Examples are: Business Hours table, Vacation table, Lunch Hours table, etc.
The ability to create time- or day-blocks for call routing. Examples are: Business Hours table, Vacation table, Lunch Hours table, etc.
The ability to assign the time zone for resources within the NetSapiens portal. This can impact anything from portal display, to call routing.
A link within the NetSapiens portal that either launches the Reseller’s support website, or opens a new Reseller support email, prefilled with their user information.
Portal Support Link Read More »
The ability to define how the Time is displayed in the NetSapiens portal.
Time Display Format Read More »
The ability to see Quality-of-Service details for calls.
Call History – QoS Read More »
The ability to define how the Date is displayed in the NetSapines portal.
Date Display Format Read More »
The ability to create Departments within a Domain, in order to group department-specific resources or assign common settings to a group of resources. Departments can be either names or numbers, though names are recommended. Names may not be duplicated within a Domain.
Department Partitioning Read More »
An indicator within the NetSapiens portal that shows the last time user endpoints retrieved their latest configuration, and whether changes have been made since that time, that haven’t been retrieved yet.
Endpoint Configuration Sync Status Read More »
An indicator within the NetSapiens portal that shows the current registration status of user endpoints.
Endpoint Registration Status Read More »
The ability to send/receive FAXes from within the NetSapiens portal. FAXes sent via Email will appear in this portal as well.