Call Acquire
The ability to acquire an active call on one endpoint from another endpoint. Example: Acquiring a call on your mobile device that was initially answered at your desk.
The ability to acquire an active call on one endpoint from another endpoint. Example: Acquiring a call on your mobile device that was initially answered at your desk.
The ability for the Conference Bridge to announce arrivals/departures to the conference.
Conference Bridge Announcements Read More »
The ability to forward all calls for an endpoint, to another destination (either internal or external)
Call Forward – All Read More »
The ability to forward calls for an in-use endpoint, to another destination (either internal or external).
Call Forward – Busy Read More »
The ability to forward calls for an endpoint that doesn’t answer, to another destination (either internal or external).
Call Forward – No Answer Read More »
The ability to forward calls for an endpoint that isn’t registered, to another destination (either internal or external).
Call Forward – Not Registered Read More »
The ability to look at detailed call history data (CDR) at various levels of the organization.
The ability for a user to dial a feature code during a call, in order to mark it for later review/investigation. One use of this feature would be to mark a call experiencing poor audio quality.
The ability to search for and order DIDs/TFNs from within the NetSapiens portal. Reseller can enable this feature for Customer Managers as well, if desired. If enabled for Customer Managers, Resellers receive activity notifications.
The ability to port DIDs/TFNs into the account from within the NetSapiens portal. Reseller can enable this feature for Customer Managers as well, if desired. If enabled for Customer Managers, Resellers receive activity notifications.