Dial Plan Control
Reseller control to apply specific Dial Plans on a per-Domain basis.
Unique LoopStart Feature
Health Status Monitor
Branded Health Status Dashboard viewable from within the NetSapiens portal that shows the real-time health of the platform’s components.
Health Status Monitor Read More »
Number Disconnect
The ability to disconnect a DID/TFN from within the NetSapiens portal. Reseller can enable this feature for Customer Managers as well, if desired. If enabled for Customer Managers, Resellers receive activity notifications. Numbers disconnected by the customer are still available for reactivation in the event of an accidental disconnect.
Reseller Concurrent Call Control
The ability for the Reseller to set/adjust their own monthly call count at any time during the billing cycle, from within the NetSapiens portal. The highest setting saved in a given month, is what is billed for that month.
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Short-Dialing
The ability to create short-dialing for an e.164 Dial Plan. If configured (and if no overlap), the last 7-digits of an extension may be internally dialed instead of the full 11-digit number.
Invalid Caller ID Filtering
The ability to restrict inbound/outbound calls if the CallerID is not formatted in a legal-permissible format. This feature does not confirm sending identity, as that is handled by the STIR/SHAKEN feature. Examples of improperly formatted Caller ID: less than 10-digit extension number, Toll Free number, Restricted Area Codes (200, 555, etc), or numbers containing an NXX of 555.
Invalid Caller ID Filtering Read More »
Location Calling
The ability to enter a “speed dial” code to call a specific Location. Only available if Locations are created as 3-digit numbers.
Neural Speech Voicemail Prompts
English Voicemail Prompts recorded with Neural Speech.
Neural Speech Voicemail Prompts Read More »
On-Net Dialing Support
The ability to call extensions in a virtual “on-net” format, using the number format 1700
On-Net Dialing Support Read More »
Domain Wide Blacklist
The ability for System Administrators to add/remove Blacklisted external numbers, preventing those numbers from calling into the Domain. Numbers presenting the Caller ID of the Blacklisted numbers will be sent to a default message, or a custom message can be applied instead.
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