Dial Plan Control
Reseller control to apply specific Dial Plans on a per-Domain basis.
Platform Features
Text-to-Speech
The ability to generate custom messages (such as Messaging-on-Hold, Auto Attendants, or Voicemail Prompts) using a Neural Speech engine.
Neural Speech Voicemail Prompts
English Voicemail Prompts recorded with Neural Speech.
Neural Speech Voicemail Prompts Read More »
Domain Creation Templates
The ability to create Domain Templates, for duplication when onboarding new customers
Domain Creation Templates Read More »
Domain Feature Limits
The ability to set limits on various elements within a Domain. Example: Max Concurrent Calls, Max Users, Max Departments, Max Sites, Max Conferences, Max Auto Attendants, Max Queues, Max FAX Numbers, etc.
Domain Feature Limits Read More »
Number Ordering
The ability to search for and order DIDs/TFNs from within the NetSapiens portal. Reseller can enable this feature for Customer Managers as well, if desired. If enabled for Customer Managers, Resellers receive activity notifications.
Number Porting
The ability to port DIDs/TFNs into the account from within the NetSapiens portal. Reseller can enable this feature for Customer Managers as well, if desired. If enabled for Customer Managers, Resellers receive activity notifications.
Customer Self Service
The ability for the end customer’s Administrative personnel to manage billable elements of their account, port numbers in, order numbers, disconnect numbers, and add/remove users, as desired.
Customer Self Service Read More »
Ring Groups
The ability to place users into group(s) in order to answer inbound calls. Inbound calls ring all endpoints assigned to the group, though the initial delay of each user’s ringing can be adjusted.
Customizable Calling Treatments
The ability, at a Domain or Reseller level, to build specific extensions to address specific call scenarios, and inform the caller of the call failure. If not programmed, the global messages will be played. An example is a message telling the user they’ve dialed an invalid feature code. See support article for a complete list of available SIT messages and setup instructions.
Customizable Calling Treatments Read More »
